Case Studies

Learn how ReferMe IQ drives extraordinary growth in our enterprise clients!

Penn Global

How Penn Global Scaled Referral Growth with AI-Driven Automation – 215 Consults, $265K Revenue, 81% Open Rate

The Problem
Insurance marketing organization needed a better way to drive consistent referrals at scale across their agent network.

 

The Solution We Provided
RMIQ partnered with Penn Global to implement AI-based referral automation that streamlined referral generation and follow-up. We collaborated closely with leadership to create compelling, high-conversion content that reflected firm experience and referral best practices.

 

The Outcome
Over 12 months, our system generated 215 request-for-consultations (RFCs) for just 8 advisors, producing over $265,000 in additional revenue. The program delivered best-in-class email performance: 99.4% delivery, 81% open rate, and 35% engagement rate—fueling stronger advisor engagement and more predictable growth.

Benefits of Referral Marketing Automation
Hand writing on paper with a laptop showing a growth chart in the background.

FFA

Fast-Growing Registered Investment Advisory Firm (RIA) Leverages RMIQ to Drive New Referral Client Acquisition

The Problem

Struggled to build a referral culture and produce consistent referral results across a large network of 500+ advisors in multiple states.

The Solution We Provided
RMIQ delivered an automated outreach and referral engine that enabled advisors to systemize their referral process—nurturing relationships and generating consistent referrals. We provided quarterly workshops to reinforce program visibility, train advisors on asking for referrals, and highlight wins. By partnering with a highly effective CEO and leadership team, we were able to embed referral best practices into their culture.

The Outcome
In 12 months, RMIQ generated over $665,000 in incremental revenue on a $60,000 investment—a 10X+ ROI. Advisor participation scaled from 10 to 75 due to strong results and peer feedback. Advisors reported increased new business from existing clients, greater ease asking for referrals, and higher overall client engagement through “the system.”

Mosaic

Local Tech Company Generates 25% of Revenue with RMIQ Through Improved Client Contact, Nurturing, and Cross-Sales

The Problem
Most clients only purchased one product and seldom provided referrals. There was no structured system for client communication or education.

The Solution We Provided
RMIQ became their primary channel for client, partner, and network communication. We co-developed thoughtful messaging that added educational value, honored relationships, and introduced underutilized product strategies.

The Outcome
Mosaic achieved deeper product penetration, more referrals, world-class retention, and a 25% lift in revenue—substantially boosting EBITDA. (Further metric validation pending; team to follow up with Mosaic leadership.)

Designing a HIPAA-Compliant Referral Management System
Two people shaking hands across a table with a laptop in the background.

Fortis

2nd Fastest Growing RIA Uses RMIQ to Supplement Marketing Mix and Drive a Stronger Referral Culture

The Problem
Fortis offered strong advisor support via CPA alliances, acquisition capital, and organic leads—but lacked a systematized approach to activate referrals across their growing network. They sought to reduce client acquisition costs and boost talent recruitment.

The Solution We Provided
RMIQ was deployed alongside existing marketing and CPA alliance efforts. Quarterly workshops reinforced training, recognition, and the long-term value of building a referral-first culture.

The Outcome
Advisors received an average of 16 referrals per advisor, producing a 10.8X ROI on platform investment. Email campaigns achieved superior metrics: 99% delivery, 45% open rate, and 62% engagement—adding high-quality referral traffic and supporting the firm’s explosive growth.

AK Financial

Small Team of Financial Advisors Generates Sales Opportunities Using RMIQ to Nurture Clients and Create High-Conversion Referral Path

The Problem
Referral asks were inconsistent. Manual processes led to poor tracking, missed opportunities, and lack of follow-through.

The Solution We Provided
RMIQ automated contact capture, referral generation and tracking, and advisor workflow prompts—making referrals predictable. Quarterly workshops trained advisors, spotlighted results, and reinforced referral culture.

The Outcome
Advisors reported higher retention and more predictable growth. In 12 months, RMIQ delivered a 20.4X ROI. Email performance was exceptional: 99.8% delivery, 55% open rate, and 68% engagement.

Two business partners shaking hands in agreement during a meeting at the office.
Calculating and Improving Referral Rates

Unnamed Fortune 500 IBD

Fortune 500 Independent Broker-Dealer Runs RMIQ Pilot with 50 Advisors—Achieves 29.4X ROI

The Problem
Scaling a national referral program that is trackable, advisor-driven, and ROI-positive had proven difficult.

The Solution We Provided
A six-month “limited use” pilot with 50 advisors was launched, including full onboarding, training, and BD-approved content. Senior leaders partnered closely with RMIQ to ensure alignment and adoption.

The Outcome
The program generated 245 RFCs and a 29.4X ROI over the short test period. Advisors saw both referral and client engagement lift—so much so that some asked to pause the system due to the volume of activity.

For all metrics and claims, internal dashboards and testimonials available upon request. Additional case studies and videos from participants may be linked in future versions.